Tuesday, September 2, 2008

Twelve Ways to Use Your Intranet to Cut Costs

In order to make cost savings the Intranet Benchmarking Forum (IBF at www.ibforum.com) offers top tips for organisations.

In helping organisations cut costs intranets plays a pivotal role, and in addition offers ’12 ways to use your intranet to cut your costs’ (PDF, 300kb) downloadable version for free.

Among the twelve tips, which are expanded fully in the report, are:

1. Build bridges with internal customers
2. Research user needs
3. Implement or expand self service
4. Target further design, print and distribution savings
5. Improve usability
6. Revamp HR content
7. Create content for customer facing staff
8. Create internal helpdesk content
9. Enhance the employee directory
10. Put senior leaders online
11. Leverage online meetings
12. Measure savings

The IBF’s director of research, Elizabeth Marsh says: “Organisations with advanced intranets will be on top of most of the areas covered by the paper. However, for those with intranets still at the communication and information-sharing stage of their development, it may provide valuable inspiration.”


References:
http://www.sourcewire.com/releases/rel_display.php?relid=LXQgE
http://www.ibforum.com/

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